How Rates are Structured

The residential metered rate is the total of the following three charges:

1. Fixed Capital charge
   This covers the cost of the infrastructure, (including the water treatment plant, pump stations and pipes, etc.) and is based on the size of the service to the property.
   
   This is an annual cost and will be billed quarterly. The annual charge for an average home owner with a ¾ inch service is $242.30, or $60.58 per quarter.
2. Fixed Consumption charge
   This provides an allotment of water to your home at a fixed price and currently allows for 45,000 Litres in winter and fall with 90,000 Litres allotted for spring and summer to meet irrigation/watering demands. The annual charge is $136.67, or $34.17 per quarter.
3. Variable Consumption charge
   This covers excess water use over and above the fixed allotment as noted in the Fixed Consumption charge.

The full breakdown of all service sizes, charges, variable consumption rates, etc. can be found in the City's Waterworks Bylaw No. 12-31.

Sample Billing

Property owners will receive two sample metered billings to familiarize themselves with their consumption rates before actual billing is in effect. At least one of these sample bills will cover a spring or summer quarter so that residents are aware of their irrigation consumption as well as their domestic (indoor) consumption.

New Billing Schedule

Based on estimated dates for completion, we anticipate the following billing schedule:

Phase 1: Campbell Creek, Valleyview, Barnhartvale, Dallas, Rose Hill, Juniper, Down town, West End.
Sample billing in mid-2012
Actual billing in late 2012 or early 2013.

Phase 2: Sahali, Upper Sahali, Aberdeen, Knutsford, Dufferin, Copperhead, Pineview and Versatile.
Sample billing in mid-2013
Actual billing in late 2013 or early 2014.

Phase 3: North Shore, Brocklehurst, Batchelor Heights and Westmount, Oak Hills, Westsyde, North Westsyde.
Sample billing in mid-2014
Actual billing commencing late 2014.